A Jobcentre in Southampton city centre has been closed to jobseekers for several weeks, with a tentative reopening date listed as Monday after what has been described as water “contamination issues” forced staff to evacuate last month.
A sign on the door of the Brunswick Place on Bernard Street office simply reads: “This office will open on Monday 9th September 2025. For urgent queries, please contact 0800 3285644 or send a journal message. We apologise for any inconvenience.” But so far, the doors have remained shut.
According to the Daily Echo, an employee—who asked not to be named—confirmed the building was closed after contamination was discovered in August. The precise nature of the issue remains unconfirmed, but the closure was sudden and all staff have been working remotely ever since.
The Department for Work and Pensions (DWP) told the echo that “staff and customer safety” is the top priority. A spokesman said: “Customers are being served remotely or at nearby jobcentres. DWP payments, including benefits and state pensions, are not affected by the closure. The jobcentre will reopen as soon as possible.”
For now, anyone needing help is asked to call the number displayed on the door or send a message through their Universal Credit journal. Jobseekers in Southampton are being re-directed to other nearby jobcentres or offered remote support until the situation is resolved.
The Jobcentre plays a key role in supporting people who claim Universal Credit, acting as both a point of contact and a practical resource for jobseekers. Staff help individuals set up and manage their Universal Credit claims, offer advice on job searching and training opportunities, and provide direct support for those facing barriers to employment. Regular appointments at the Jobcentre are often a requirement for maintaining benefits.
Closed due to legionnaires outbreak which is what they are calling water issues